Privacy & cookie policy

Privacy & cookie policy

Website privacy statement.

This website is used by Onesta to inform you of the services we offer. To do this we must obtain certain information from you. Your privacy is very important to us. Accordingly, we have put in place measures to ensure that any personal information of data that we obtain from you in connection with your usage on this website are processed in accordance with the accepted principles of good information handling.

Where is your personal information stored?
Onesta is a registered data controller for the purpose of the Data Protection Act 1998. We will hold the personal information provided by you on this website securely and in confidence in our computerised and manual records.
By submitting your personal information to us via this method and by using the various facilities on the web site, which enables you to e-mail us, you agree that:
– Any information we hold about you can be held on computer and/or paper files
– Any information, which you give us, may be disclosed to selected third parties or group companies for the purpose of administration or as permitted by the law. Please note, that we will not arrange to involve a third party unless the security and confidentiality of your personal information is assured.
We may use the information to contact you by post, fax, e-mail or telephone to bring to your attention additional products or services, which may be of interest to you. However, if you prefer not to receive such information you may withdraw your consent by contacting us on 020 7924 2285. Please, remember that by withdrawing your consent, we will not be able to contact you about products or services that may benefit you.
We also may extract certain information from your data for the purpose of generating statistics, but it is not possible to identify you from these statistics.
What we do with the information
We gather We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
How do we keep your information secure?
Some of the services available through our website, which contain personal information, are protected by passwords and usernames. These are unique to each user, however, it is essential that you protect your password and username to keep them safe at all times.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

What information do we collect?

1. We may collect, store and use the following kinds of personal data:

(a) information about your visits to and use of this website;

(b) information that you provide to us via or online contact forms.

2. Information about website visits

We may collect information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and number of page views. We may use this information in the administration of this website, to improve the website’s usability, and for marketing purposes.

We use cookies on this website.

A cookie is a text file sent by a web server to a web browser, and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. We may send a cookie which may be stored on your browser on your computer’s hard drive. We may use the information we obtain from the cookie in the administration of this website, to improve the website’s usability and for marketing purposes.

We may also use that information to recognise your computer when you visit our website, and to personalise our website for you. Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.) This will, however, have a negative impact upon the usability of many websites.

3. Third Party Cookies

Pages with embedded content from other websites such as Facebook, YouTube and Twitter, may present cookies. Similarly, when you use one of the share buttons on our website, a cookie may be set by the service you have chosen to share content through. Onesta does not control the dissemination of these cookies. You should check the relevant third party website for more information about these.

4. How do you change your cookie settings

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

Necessary cookies.

Cookie name Description
JSESSIONID The JSESSIONID cookie is used to store a session identifier so that New Relic can monitor session counts for the website

Tracking cookies.

Cookie name Description
_ga

_gat

_gid

 These are Google Analytics cookies and we use them to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. You can opt out of Google Analytics tracking here: https://tools.google.com/dlpage/gaoptout?hl=en
YouTube We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode.
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